Frequently Asked Questions
Below are links to Dog Guard’s most frequently asked questions. You may also want to check out our training tips. If have a new question please feel free to contact us.
What is a Dog Guard® Electronic Fence System?
DOG GUARD® is an electronic dog fence system that is installed underground by burying a single wire as a complete loop along the entire perimeter of your property. This underground boundary can include an exclusion area inside your yard, such as a pool or garden. Your dog is safely contained within your yard, while not being allowed to trample your gardens or swim in your pool.
How does Dog Guard® Pet Containment work?
First, a transmitter is installed in a convenient location, such as the garage or basement. Then, the wire loop is placed underground. The transmitter sends a harmless coded AM radio signal through the wire, which is picked up only by the receiver on the dog’s collar. When the dog nears the wire, the receiver in the pet’s collar picks up the signal and gives an audible warning and mild correction. The intensity of the correction will increase as the dog gets closer to the wire, ensuring they won’t leave the yard.
Is it cruel to correct my dog all the time?
The correction has been thoroughly tested and proven to be harmless. It is a mild static pulsation, similar to a shock from a doorknob, yet unpleasant enough that the dog will quickly learn to avoid it. The whole purpose of a good pet containment system is to contain your pet without correcting him all the time. The Dog Guard® out of sight system along with the training your pet receives ensure that your pet learns the boundary and stays away from it. Once trained, most pets will receive two maybe three corrections a month. Regardless of whether your pet was testing the fence or just got distracted and did not realize where it was, the level of correction must be greater than the level of distraction or desire to leave the containment area.
How does the electronic dog training system work?
Every step in our training process is designed to teach your dog how to react to the fence with as little stress or fear as possible. In the early days of in ground pet fences, on minute one with the fence, the dog would be walked into the correction zone and left to figure it out from there. Our process will often train a pet faster, with little or no stress.
The new boundary is marked off with training flags, creating a visible perimeter for your pet. Initially, we cover the probes to ensure your pet does not receive a correction. With your pet on a leash, we walk around the yard so your dog and see the flags are everywhere. We then walk your dog to a flag, as soon as we hear the collar “beep” we run 6-10 feet into the yard and then give a positive reward by petting or a belly rub and saying “Good Boy” or girl as the case may be. For 5-10 minutes, twice a day, three times if you have time, you will do this training in different parts of your yard until day 4 of your fence.
On day 4, we come back to your home, set the correction level for the first half of the correction zone to approximately 50-75%. We will take your dog to get their first correction and this is the only time your pet will be intentionally given a correction. Training will continue, however, most of the training will be off leash. Using games as a means of learning. Throw a ball or a Frisbee 2-3 times in the yard safe from the flags, then throw one into the correction zone. Praise your dog if they refuse to fetch what you threw. Play tag with your dog and the run through the flags. Again praise your dog if they do not follow you. Walk with your dog on a leash, with you walking just outside the flags, with your dog safe inside the yard. Walk around the yard, allowing your dog to walk safely; if they walk into the correction zone, they will learn.
Free time out normally starts with the pet owner letting the dog out, while they watch and enjoy their first cup of coffee. Getting to a point of unsupervised time outside normally takes about 12-15 days. As your pet earns more supervised time; typically pet owners set the kitchen timer to 10 minutes, check on the dog or dogs and then set the timer again. The better your dog does, the more time you give them. The more time you give them, the more confidence you have in your dog to stay in the yard. Customers will set the timer for longer periods of time, which is often followed by a quick run to the store while the pets are outside.
If you are not confident in your pets training, or if you have questions concerns or you don’t understand how or why your pet is reacting to the fence, call us. We can often talk you through any situation that arises. If we are needed at your home to work with your dogs, we will be there at the earliest time possible. It is much easier to learn a good habit than it is to unlearn a bad one.
Can I take my dog for a walk?
Yes, dogs can be taken outside of the yard. Pick one or two locations where you would normally take your dog out of the yard. The driveway is the most common spot, some properties have access to wooded areas with paths for the second place. You will create a routine showing it is safe to leave the yard, with a family member while on a leash. First, always take the Dog Guard® collar off of your pet. Put the leash on, when walk towards the in ground wire, say “it’s safe” and walk through. When you come back into the yard, be sure to put the collar back on, before you turn the dog loose
How do I know the Dog Guard® system is functioning?
Our transmitter has three colored indicator lights.
- The Green light shows that the transmitter has power.
- The Red light shows that the wire in the ground is intact. If the wire were to break, the light would go out and an alarm would sound.
- The Yellow light should be off at all times. If it does come on, it indicates a problem within the transmitter itself. The alarm will also sound.
Why should I buy DOG GUARD®?
Everyone at Dog Guard®, from the manufacturer to the dealers, has your pet’s safety in mind. From the moment you purchase a Dog Guard® pet containment system, you can rest assured that your dog is in good hands, from our knowledgeable dealers and trainers to our skilled technicians. From equipment support when you have questions about your system, to moral support when you just don’t know what to do with your pet, we will be with you every step of the way. If you love your dog and want to keep them safe and happy, Dog Guard® is for you.
What is the difference between your product DOG GUARD® and what I can purchase at Wal-mart or PetSmart?
Dog Guard® offers a complete package and not a do it yourself kit. We come to your house and install the system and train your pet. We offer a much more extensive warranty on the equipment than you will find at most retail stores. The wire we use in the installation of your system is “underground rated” and made to last when buried under ground, where the store bought systems wire starts to break down and oxidize within 3 years. Our equipment is flexible enough to contain the smallest and largest of pets without harming their dispositions.
I have heard that some of these systems do not work on all pets. What should I be looking for?
You want a system that is backed by a manufacturer and installed by a dealer that can be contacted whenever there is a problem. Some pets are more resistant to the correction and additional steps may be necessary. In general, the amount of correction must be greater than the level of distraction. The correction is not harmful, but it must be effective enough so your pet learns to respect its boundaries. At Clear Boundaries with Dog Guard®, we have NEVER had a dog we couldn’t contain.
How many pets can I have on this system?
The Dog Guard® System is flexible enough to handle any number of pets in an area as large as 50 acres.
What happens when there is a power failure?
You have the option to purchase a battery backup similar to what a home computer might use. However, most pets do not test the fence on a regular basis and most power outages are short lived.
How much does a system cost?
Dog Guard® costs much less than traditional fencing, such as a vinyl fence, aluminum fence or chain link fence. More importantly, a Dog Guard® pet containment system has none of the maintenance and aesthetic problems. The final cost can vary, depending on the size of the property and the number of dogs on the system. However, every Dog Guard® dealer works directly with the manufacturer, so there are no middleman costs, and the cost of your Dog Guard® system may be lower than you think.
You can get an exact quote prior to deciding to have a system installed by calling your “Clear Boundaries with Dog Guard®” Dealer. We will need to meet your pet and look at your yard so we cover all the variables in a written estimate that you will be given.
Any other questions?
Call or contact us. We are happy to help you and your pet(s) get acquainted with Dog Guard®.